DEPARTMENT OF MEDICAL RECORDS

VISION & MISSION
 
VISION
The Medical Records Department envisions being the most innovative and modernized health care services among local hospitals in Quezon City
 
MISSION
We are committed to deliver efficient records management through dependable, competent and comprehensive services, through the relentless pursuit of upgrading the present trends of records keeping in order that the hospital will function and address the ever-growing demands and requirements of the new millennium.
 
QUALITY POLICY 
We are committed to provide a good client satisfaction through rendering accurate and quality care services and safekeeping of patient’s medical health record.

HEAD               -           Mrs. Julie G. Domingono (Librarian III)
Asst. Head       -          Mrs. Mary Sharon M. Saavedra (Librarian II)
                        -             Ms.  Iluminada D. Talha (Librarian I)
Asst. Statistician-      Mrs. Atanacia Q. Tejada
Clerk III            -           Mrs. Ethel SJ. Canonigo
Clerk III            -           Ms. Annalie Salvador (Detailed at Cash Dept.)
Clerk II             -           Ms. Glady A. Villafuerte
Nursing Aide   -          Ms. Armylynne De Vera (Registration Area)
Nursing Aide   -          Mr. Noel Alvarez (Registration Area)
Institutional Worker -  Mr. Arturo Alvarez (Registration Area)
Institutional Worker -  Mr. Comfort Opigan
Office Aide      -           Mrs. Marites B. Adriano
Office Aide     -            Mrs. Sophie Grace F. Galo
Office Aide     -            Ms. Joan Y. Aviso
Office Aide     -            Ms. Mary Grace B. Maglalang
Office Aide     -            Mrs. Maria Consolacion Librero
Office Aide    -             Mr. Jhon Christian E. Frondoza
Office Aide    -             Mrs. Maria Julia Antolin

AVAILABILITY OF THE SERVICE:
 
The office of the Medical Records is open from Monday – Friday except for Holidays at 7:30 am to 4:30 pm. But closes windows for patient who seeks consultation at 2:30 pm.

Patient/s or Patient’s Relative can request documents listed below with schedule of release.

1. Medical Certificate (MC) - Within the day of request  with the presence of the patient(Note: No issuance of MC if patient is not around)

2. Discharge Summary (DS) - Within the day  of request  if document is available

3. Medical Abstract (MA) - Within the day  of request if document is available
    Clinical Abstract (CA) - Patient is needed to be seen by physician at OPD clinic/s.

4. Laboratory and Diagnostic - Within the day of request if document is available Results

5. Operative Worksheet/ Technique - Within the day of request if document is available 

6. Medico Legal Certificate - After seven (7) working day/s upon request

7. Certificate of Live Birth - After  five  (5) Weeks after Birth of the baby, releasing time at 1:00 pm (Registered)

8. Insurance Form (SSS, PhilHealth) - After seven (7)  working days upon request Other Claims Or upon follow up checkup of Medico legal patient/s



To request needed Medical Records, please visit the Medical Records Department at the Outpatient Department.  Present your Patient Identification Card and Hospital ID Card.  Bring Government issued ID  for validation purposes.

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RELEASING REQUESTED DOCUMENTS:
Monday – Friday (Except Holidays) :  9:00 am to 2:30 pm

Requirements to Bring:

1. Present valid ID and claim slip.
2. For representative, please bring the following:

                  Valid ID of the representative
                  Authorization letter and valid ID of the patient
                  Original claim sli
     3. If patient is minor age, present authorization letter and valid ID of parent/sIf parent will claim, valid ID of patient and/or Birth CertificateValid ID of parent/s


HOSPITAL CHARGES AND FEE/S:
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Document per copy with issuance of certified true copies -          Php  50.00
(DS, MA/CA, OR Worksheets, Lab. And Diagnostic Results)
 
Medico Legal Certificate (MLC)                                          -    Php  30.00
Medical Certificate  (MC)                                                     -    Php  30.00
Registered Certificate of Live Birth                                    -    Php  50.00

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A charge slip  with corresponding fee/s will be issued by the Medical records staff.
Document requested is issued upon presentation of the official receipt (OR)