ORGANIZATIONAL CHART
STAFFING FUNCTIONS
  • Human Milk Bank Head/ Administrator (Physician)
-Heads in planning, development, Implementation and evaluation of administrative, medical and educational services of the milk bank.
- Conceptualizes promotional activities that will increase public awareness on the vale of human milk bank, increase the milk bank donor poo, and stimulate interest to support the human milk bank.
-Monitors the efficiency of pasteurized unit.
-Spearheads the breastfeeding education and advocacy and information on breastfeeding and milk donations.
-Conducts training of doctors and nurses, paramedical staff, mothers and milk bank volunteers, communities and other hospitals.
-Formulates cost recovery plan.
-Creates a hazard analysis and critical control points (HCCP) plan for the milk bank.

  • Human milk Bank Coordinator (Physician)
-Works for the implementation and evaluation of the operations of the human milk bank.
-Assist in monitoring the efficiency of pasteurized unit and constant availability of donor milk,
-Conducts interviews and physical examination of the milk donor.
-Assist in breastfeeding education and advocacy and information campaign on breastfeeding and milk donation, makes information and education materials like flyers, leaflets and other reading materials.
-Handles breastmilk upon acceptance and arrival from different milk collecting stations, labeling.
-Handles finances, supplies and equipment inventory.
-conducts weekly visits to the lying-in clinics and health centers in Quezon city for milk letting activities.

  • Lactation Specialist/ Counselors (Nurses)
-Provides counseling of mothers regarding the importance of breastfeeding and assists in the process of re-lactation.
-Focuses on NICU mothers to maintain and increase lactation.
-Assists in the interviews and physical examination of the donors.
-Instruct donors on the proper methods and protocols in milk expression, collection, handling, storage and transportation of breast milk.
-Assists the Milk Bank Coordinator in weekly visits to health centers and lying-in clinics for milk letting activities.

  • Midwife
-Washes and sterilizes the breast milk containers and other related stuff.
-Performs the pasteurization of the breastmilk.
-Assists the nurse in the advocacy and information campaigns.
-Assists the nurse in accepting donated mil and releasing pasteurized milk.

  • Medical Technologist
-Conducts random bacteriological studies on pooled batches of raw and pasteurized milk.
-documents, labels and segregates the breast milk collected and tested.
-Assist in the advocacy and information campaigns.

  • Administrative Clerk/ Secretary (Midwife)
-Keeps milk bank record such as donor records, administrative records, and recipient records fro tracking and recall of donor purposes.
-coordinates transportation for picking up milk donors, and distributing/delivering milk to end users with proper instructions.
-Takes over the task of midwife when the need arises.

4. TRAINING PROGRAMS
  • Lactation Management Training
  • Human Milk Bank Training
  • CQI Research training
  • Breastfeeding Congress
 
5. ACTIVITIES/PROJECTS (INHOUSE AND OUTSIDE HOSPITAL)
A.  COLLECTION OF MILK
  • Regular Milk Letting Activities (By Schedule)
 Maraming salamat sa ating mga breastfeeding mothers na nag-donate ng kanilang gatas. Narito ang ilan sa mga larawan ng nagdaang milk letting activities nitong nakaraang linggo:
Apolonio Samson Health Center
March 3, 2025
 Sta. Lucia Lying-in Clinic
March 5, 2025
Betty Go Belmonte Lying-in Clinic
March 7, 2025
MILK PICK UPS
Donations by private donors who willingly share their breastmilk.
WALK-IN
In coordination with Quezon City Human Milk Bank.
For February 24-28, we have a total of 77 eligible donors with a total milk collected of 6,830 mL.
C.  HIGHLIGHTS OF ACTIVITIES 
          
     On February 21, 2025, the QC Human Milk Bank generously donated 10 liters of pasteurized human milk to the DSWD’s Reception and Study Center for Children (RSCC).

      This initiative aims to support the nutritional needs of the babies under RSCC’s care, ensuring they receive the essential nourishment for healthy growth and development. 

     We are grateful for this meaningful contribution, which highlights the power of community and compassion in caring for vulnerable children. Together, we can make a difference!
D.     GENDER AND DEVELOPMENT LOCAL LEARNING HUB (GAD LLH) VISITS 
Maranao People Development Center
June 3, 2024
Angat Bayi Women’s Empowerment and Leadership Program
June 28, 2024
LGU of Nabas, Aklan
July 3, 2024
Municipality of Sipocot, Camarines Sur
August 15, 2024
City of Imus, Cavite
September 17, 2024
Barangay Palatiw, Pasig City
September 24, 2024
Western Visayas State University
November 6, 2024
Benchmarking of Municipality of Sta. Margarita, Samar last December 6, 2024
ANNUAL MILK LETTING ACTIVITIES
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 MILK LETTING AT CARDINAL SANTOS CENTER (SEPTEMBER 1, 2018)
MILK DONATION DURING CALAMATY/IES
TAAL DONATIONS (JANUARY 20,2020) ​
PGH MILK DONATION (MAY 19, 2021)
Dr. Jose N. Rodriguez Memorial (Tala) Hospital (August 11, 2021)
Philippine General Hospital (November 15, 2024)
Philippine General Hospital (December 17, 2024)
DSWD’s Reception and Study Center for Children (February 4, 2025)
DSWD’s Reception and Study Center for Children (February 14, 2025)
1. ACHIEVEMENTS/ AWARDS/ COMMENDATIONS/ CITATIONS
  • 2021 Galing Pook Awards Finalist (September 20, 2021)
  • Also, Human Milk Bank in Partnership with Grow Q.C was featured in The straits times Yotube Channel.
​
The Quezon City Human Milk Bank was selected as one of the top 10 finalists for the Galing Pook Awards 2024, standing out among 147 entries all over the Philippines last October 24, 2024. This recognition is a testament to our unwavering dedication and a source of pride for our community. It highlights our commitment to delivering essential healthcare services and enhancing the well-being of our community. This remarkable achievement, which reflects our incredible team's hard work and passion, would not have been possible without the unwavering support of our beloved Mayor Joy Belmonte. We are deeply grateful for everyone's contribution.
The Quezon City Human Milk Bank attended and awarded as one of the FINALISTS out of 69 entries by the Development Academy of the Philippines (DAP), Government Quality Management Program (GQMP) Conference last November 19-20, 2024 at DAP Conference Center, Tagaytay City with the theme of “Beyond Quality Management, Advancing to Public Service Excellence” as a Government Best Practice Recognition (GBPR) for 2024.
UPDATED INFORMATION ON SERVICES OFFERED:
  1. Milk Donation
Steps on how to donate breastmilk:
1.Three ways on how you can donate your breast milk

a. “Walk-in milk donation”
1.Visit the Quezon City Human Milk Bank located at the 2nd floor of Quezon City General Hospital, Seminary Road, Brgy Bahay Toro, Quezon City.

b. “Milk pick-up”
1.Call or message us at the following contact details so we could schedule the milk pick up on your area.
 
QUEZON CITY HUMAN MILK BANK CONTACT NUMBERS
 
Cellphone: 0960-363-6492
Telephone: 8863-0800 local 209
Email: [email protected]
QC Hotline: 122 – Connect to Quezon City General Hospital
 
c. Milk Letting Activities
​
1. We conduct scheduled daily milk letting activities at different health centers and lying-ins around Quezon City. 

2. Screening
     d. Interview and Physical Examination
  1. Potential donors will undergo interview and thorough physical examination for eligibility to donate milk.
     e. Serological Test
  1. Donors will need to be tested for HIV and Hepatitis B screening before donating their breastmilk.
 
    3. Collection of breastmilk.
  • Collection of breast milk with the use of electric breast pumps
  • Collection of frozen breast milk
SHARE CARD
For Eligible Donors who can donate at least 100 ml of breast milk, will have a chance to get
a share card or discount card which the mother and baby can use lifetime in Quezon City
General hospital.

B. Acquisition on Pasteurized Human Milk

Steps on how to avail Pasteurized human milk:

  1. Call and inquire to the Quezon City Human Milk Bank located at the 2nd floor of Quezon City General Hospital, Seminary Road, Brgy Bahay Toro, Quezon City.
      2.  Present the following requirements on availing pasteurized human milk.

        Requirements on how to avail Pasteurized Breast Milk​:
                1. Clinical Abstract of the baby
                2. Prescription from Attending Physician (Pediatrician)
                3. Icebox/cooler with gel packs
                4. 2 valid government ID of the recipient’s mother (For QC residents, QCitizen ID is required)
                5. For representative: Authorization letter, xerox copy of 2 valid IDs of mother’s recipient and 2 valid government ID of the representative
                6. Php 220 processing fee per 100 mL PHM & Php 280 bottle fee per milk bottle
 
      3. Sign the Consent and Waiver form for availing pasteurized human milk
 
      4. Settle the processing fee at the Cashier Section.
 

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ANNOUNCEMENT:
​
Upcoming Schedule of Milk Letting Activities
​
​1. Ang mga lugar na magkakaroon ng milk letting activities ay ang mga sumusunod:
Sa mga may katanungan, mangyari lamang na mag iwan ng mensahe sa aming facebook page, magpadala ng mensahe o tumawag sa mga sumusunod na contact details:
 
QUEZON CITY HUMAN MILK BANK CONTACT NUMBERS
 
Cellphone: 0960-363-6492
Telephone: 8863-0800 local 209
Email: [email protected]
QC Helpline: 122 - Connect to Quezon City General Hospital
 
 
PARA SA MGA NANGANGAILANGAN NG GATAS:
 
Ang iyong anak ba ay nangangailangan ng gatas o ikaw ba ay nahihirapan o hindi kayang magpasuso ng iyong baby?
 
Ang pasteurized human milk mula sa aming milk bank ay isang ligtas at mainam na alternatibo, na puno ng mga sustansya at antibodies na tumutulong sa paglaki at kalusugan ng iyong anak.
 
May sapat na nakaimbak na "pasteurized human milk" sa Quezon City Human Milk Bank .
Para sa karagdagang detalye kung papaano makaparequest ng pasteurize human milk, makipag-ugnayan lamang sa Quezon City Human Milk Bank- Quezon City General Hospital.
 
Ang kaligtasan at kalusugan ng iyong anak ang aming prioridad!
 
 
2. Office Schedule
 
Monday to Sunday – 8:00 am to 5:00 pm
Holidays – 8:00 am to 12:00 pm
Closed during December 25 and January 1

Vision & Mission


​Vision - The Quezon City General Hospital will be a center of excellence among local government hospital in the Philippines.

Mission - To provide effective and efficient health care services with total professionalism and dedication thru continuous quality improvement.

Quality Policy – We the public servants and instrumentalities of the Quezon City Government, are committed to provide quality services in the fields of human and social services, economic development, environment and climate change adaptation, infrastructure and institutional development, compliant to the statutory and regulatory mandates, anchored on the principles of good governance and administration, ensuring continual improvement and innovation in its quality management system for the upliftment in the lives of its citizenry.
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